We acknowledge our unintentional mistakes and honor our customers' rights, compensating them financially and logistically before and after the sale.

We take into account errors that are unavoidable in the world of offset printing. Note that the color differences between phone, tablet, and electronic device screens and a 4-color print are normal. Minor differences in measurements, estimated to be in millimeters, and a small number difference not exceeding 4% are also considered normal. Damages resulting from shipping, poor loading by the carrier, and the circumstances of the customer's country are beyond our authority as a printing press, whose delivery is within Istanbul.